📜 Return & Refund Policy – Netra Boutique

Effective Date: 10-09-2025

At Netra Boutique, we take pride in providing high-quality products. Please read our return & refund policy carefully before placing an order.

✅ Returns Applicable Only for Defective Products

• We accept returns only if the product delivered is defective or damaged.

• Customers must inform us about the defect within 48 hours of delivery by contacting us at netraboutique2025@gmail.com with clear photos/videos of the product.

• Once verified, we will guide you through the return process.

🚫 No Returns / No Refunds in Other Cases

• We do not accept returns or provide refunds for reasons such as dislike of color, design, size issues, or change of mind.

• All products are carefully checked before dispatch, so please review product details before placing your order.

🔄 Replacement Process for Defective Products

• If the product is confirmed as defective, we will arrange a replacement of the same product (subject to availability).

• If the exact product is unavailable, store credit or an alternative product may be offered.

📧 Contact Us

For any queries related to returns, please reach us at:
Email: netraboutique2025@gmail.com